Privacy Policy

Visam Travel Club ("Visam Travel Club", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, apply for a job, or book tours, cruises, and travel packages through Visam Travel Club.

1. Information We Collect

We may collect the following types of information:

• Contact details — name, email address, phone number, and mailing address you provide through our contact and quote request forms.
• Booking and travel information — travel dates, destinations, passenger details, and preferences needed to plan and fulfill your trip.
• Career applications — your name, contact details, CV/resume, and any other information you submit when applying for a position with us.
• Payment information — where applicable, billing details processed securely by our payment providers; we do not store full payment card numbers on our servers.
• Technical data — IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.

2. How We Use Your Information

• To respond to your inquiries, quote requests, and customer support needs.
• To plan, book, and manage your tours, cruises, and travel packages.
• To review and process career applications.
• To send you newsletters, offers, or updates you have subscribed to (you may unsubscribe at any time).
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect the rights and safety of our clients and business.

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties strictly to deliver our services, including airlines, hotels, cruise lines, tour operators, and payment processors involved in fulfilling your booking, as well as service providers who help us operate our website (such as hosting and email delivery providers). These parties are only given the information necessary to perform their services and are expected to protect it accordingly. We may also disclose information when required by law or to protect our rights, property, or safety.

4. Cookies

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve functionality. You can control or disable cookies through your browser settings; note that some parts of the site may not function properly without them.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including satisfying legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, object to or restrict certain processing, and withdraw consent where processing is based on consent. To exercise any of these rights, contact us using the details below.

8. Children's Privacy

Our website and services are not directed at children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.